Installation Instructions

Installation with an OrderID (New Imaris Licenses)

1. Download Imaris from the Imaris Customer Portal; the latest version is listed at the top of the Download page.

2. Launch Imaris, select Configurator (Administrator access may be required for installation)

3. Select Install / Upgrade Licenses

4. Select Download Node-locked License

5. Input the Order-ID from the purchase confirmation

6. Select Check Order-ID (this process may take a few moments)

7. Check the box next to the new license under Licenses ready to be registered to this computer

8. Select Install Licenses (this process may take a few moments)

9. Once the Imaris Licenses are populated, select Finish

To Update Imaris:

1. Download Imaris from the Imaris Customer Portal.

2. Start Imaris (Administrator access may be required)

3. Select Help > License > Configurator

4. Select Install / Upgrade License

5. Select Download Node-locked License (OrderID is not required for this process)

For a license migration, the Host ID should automatically be detected (check Imaris article in LEFT window)
To upgrade an existing license, check the right window that says the license is ready to upgrade; no need to check anything
To add a new module, make sure the new article is checked in the left Window

6. Select Install Licenses (this process may take a few moments)

7. Once the Imaris Articles are populated, select Finish

Licensing Issues? Send the following to ussupport_imaris@andor.com

1. Open Imaris (Administrator access may be required)

2. Select Help > License > Configurator

3. Select Help > System Information

4. Select Ctrl+C to blind copy the displayed network information and paste this information in a reply email

*Please do not send a screenshot of the System Information window; due to the font used, a lower case "l" cannot be distinguished from an upper case "I"*

Recommended Imaris Optimization Steps:

Download and install the latest video card drivers directly from the manufacturers website, likely either NVIDIA or ATI. Do not use Windows update.
Process all data sets on a local drive; due to network timeout settings, we do not recommend using a network drive
Check that you have the proper Texture display cache set in Imaris. It should be set to the level of graphics card RAM.
- File > Preferences > Display
Check the Data Cache Memory limit setting in Imaris; this should be set to about 60% of the total CPU RAM installed on your workstation. For example, if you have 16 GB RAM, I would set it to about 10,000 MB. Especially if this is to be used as a primary image analysis workstation.
- File > Preferences > Calculation > Data Cache > Memory Limit (RAM)
Reduce the number of commands in History to 1
- File > Preferences > Calculation > set "Maximum Number of Commands in History" to 1.
Set the Cache File Path to a folder that is on a drive different from where you are accessing your data files. For example, if your data files are stored on the D: drive, set your Cache location to the C: or E: drive - pick a drive with as much free space as possible.
- File > Preferences > Calculation > Data Cache > Cache File Path
Disable the Spatial Statistics unless you are sure you will need these statistics (more information about the Spatial Statistics can be found by selecting Help > Statistics Reference); these statistics take a long time to calculate and are not often used.
- File > Preferences > Statistics > expand the menu for the Spots and Surfaces modules > uncheck the box next to "Spatial" > OK > restart Imaris.

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